2.4.2 Approaching challenges

Here are a few steps for an effective approach to occurring challenges:

1. Identify the problems: Be clear about the problem, and keep in mind that different people may have different perspectives on what the issues are.
2. Know what everyone's goals are: This is an important step that is frequently ignored. As we get focused on a particular solution, we frequently ignore our true interests. The best solution is the one that meets everyone's demands. At this point is the time to listen actively. Set your differences aside for a moment and listen to each other with the goal of understanding.
3. Make a list of potential solutions: It’s time for some brainstorming sessions. There could be a lot of room for innovation.
4. Consider and choose your options: What are the benefits and drawbacks? What is the best option in the end and is it possible to bundle several options to come to a more satisfactory solution?
5. Agree on backup plans, monitoring, and evaluation: Changes in conditions are possible. Prepare for foreseeable future events by making emergency plans. Allow evaluation of the agreements and their implementation.
6. Request feedback: Following decision, you ought to get feedback from your employees and set a day and time to check on progress.